Understanding Your PSV (Primary Source Verification) Report

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If you’re in the process of seeking employment in the healthcare sector, you’ve likely encountered the term “PSV” or Primary Source Verification. This report plays a crucial role in validating your credentials and qualifications. In this article, we’ll explain how your PSV report is reported and what to expect.

Receiving Your PSV Report:
The agency responsible for conducting the Primary Source Verification will provide you with the PSV report within six weeks from the date of your payment confirmation. This report is a critical step in determining the validity of your qualifications for healthcare positions.

Possible Outcomes of the PSV Report:
Your PSV report can have various outcomes, which are essential to understand:

  1. Positive: A positive result indicates that your credentials have been successfully verified. In such cases, the HR department will proceed with your application.
  2. Partially Verified: Sometimes, the PSV report may only partially verify your qualifications due to specific issues. The HR department will assess these issues based on the situation.
  3. Unable to Verify: In cases where the PSV report cannot verify your credentials, further steps will be taken.
  4. Negative: A negative result means that you are eligible for re-verification, and you will be granted six weeks to initiate the re-verification process from the time of your initial application.

Express Service for Dataflow Verification:
For those who need expedited document verification, an Express Service is available. This service reduces the standard application turnaround time to as fast as 14 working days. An additional fee applies for this service. If your verification takes longer than 14 working days due to unavoidable circumstances, there is a refund policy in place.

Applying for Dataflow Reverification:
If you need reverification of your documents, you can initiate this process by clicking on the “Contact Us” button on the DataFlow Group’s website. Be sure to provide all relevant additional documents and details. The reverification process may take up to 35 days for completion, and the final report will be shared directly with the entity you are applying to.

Combining Multiple Reports:
If you have multiple reports under different email addresses, you can merge them into one account and pay only once. Contact [email protected] with your email addresses and DataFlow Group case numbers to consolidate your reports.

DataFlow Group Support Centers:
Here are the contact details for DataFlow Group support centers in various locations:


  • Kochi: Module No.E5, 5th Floor, Heavenly Plaza, Civil Line Road, Vazhakkala, Kakkanad, Kochi 682021
  • Hyderabad: Module 9A, 4th Floor, Vasavi Eden Square Building, St Johns Rd, Beside Apollo Hospital, Secunderabad, Telangana 500003


  • Manila: REGUS OFFICE 402 4th Floor, One E-Com Building, 2/3 Ocean Drive, Mall of Asia Complex, Pasay City, 1300, Philippines

United Arab Emirates:

  • Abu Dhabi: DataFlow Group Customer Service Desk (number 35), 1st Floor TAS’HEEL Center, Airport Road, Abu Dhabi
  • Dubai: DataFlow Group Customer Service Desk at DHA 26th Floor, Festival Office Tower, Dubai Festival City, Dubai (Only for the Dubai Health Authority Applications)


  • Manama: Batelco Building (Batelco Commercial Complex) Floor 6, Building 114 Al Khalifa Avenue Block 304, Manama

Kingdom of Saudi Arabia:

  • Riyadh: Al Nemer Center 1, Office 213, Olaya Street, Al Olaya, Riyadh 12214

Ministry of Public Health – The State of Qatar:

  • Ministry of Public Health, Al Khaleej Street, Ground Floor
  • The DataFlow Group Service Desk, Barwa Tower 1, 7th Floor, Office no. 49

If you plan to visit a DataFlow team service center, ensure you have clear copies of your mandatory documents and a payment method, as cash payments are not accepted.

Understanding your PSV report is crucial for your healthcare career. Whether it’s a positive, partially verified, or negative outcome, being informed about the process helps you take the necessary steps to ensure the validity of your qualifications. If you need further assistance or have questions, don’t hesitate to reach out to DataFlow Group support centers for guidance.

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